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Terms and Conditions

These Terms and Conditions relate to the www.exclusivelyequestrian.com website and also covers all goods and services purchased from us either through the website or otherwise. If you continue to browse and use this website, you are agreeing to comply with, and be bound by, the following Terms and Conditions of use, which together with our Privacy Policy govern Exclusively Equestrian's relationship with you in relation to this website. If you disagree with any part of these terms and conditions, please do not use our website.

As a user of this website you are referred to as (“you/your”); you acknowledge that any use of this website including any transactions you make ("use/using") is subject to our terms and conditions.


Exclusively Equestrian is the supplier of the goods and our address is: 12 Church Street, Great Missenden, Buckinghamshire HP16 0AX, United Kingdom.

By accessing this website, its search function and shop you are subject to the following terms and conditions, which may be modified at any time, without notice. All changes will apply as soon as they are published on our websites. It is your responsibility to ensure you are familiar with this document and we recommend that you read these Terms and Conditions every time you use the website as they may have changed since your last visit. By ticking the box on the shopping basket page, you are verifying you understand this. You confirm that you have the authority to bind yourself or any business that you represent to these Terms and Conditions. Where a service on this website requires registration you will be required to use an approved login name and password which must be used every time you access that service. You must provide complete and accurate information. Your password details must not be divulged to anybody else and you should tell us if you have any concerns about the use or misuse of your password details.


You can view our privacy policy here.


You acknowledge and agree that all copyright, trademarks and all other intellectual property rights in all materials and/or content made available as part of your use of this website shall remain at all times vested in us or our licensors. You are permitted to use this material only as expressly authorised by us or our licensors.

You acknowledge and agree that the material and content contained within this website is made available for your personal non-commercial use only and that you may only download such material and content for the purpose of using this website. You further acknowledge that any other use of the material and content of this website is strictly prohibited and you agree not to (and agree not to assist or facilitate any third party to) copy, reproduce, transmit, publish, display, distribute, commercially exploit or create derivative works or such material and content.


All products are sold subject to availability and acceptance of your order will be confirmed by email or telephone. We will notify you if an item is unavailable or out of stock and provide an expected delivery date. At your sole discretion, you may either wait for the item to come into stock, request an alternative item or a full refund. All items despatched to addresses in the UK will be sent via first class post unless otherwise notified in writing. We will ship items overseas but you will need to contact us to confirm additional postage costs, which must be paid prior to despatch. Despatch times may vary according to availability. We are not responsible for any delay in delivery occurring due to postal delays or force majeure. We are entitled to refuse any special postage request made by you.


You have the right to return items within 14 days of receipt. All returns must be notified in writing (post or email) and the goods returned at your cost. Please note that items must be returned in original packaging (including any labels) and must be in saleable condition. You may request either a full refund or an alternative item (subject to availability). We reserve the right to charge postage on replacement items but will confirm this at the time a replacement is requested. In the event an order is cancelled prior to the goods being despatched, a full refund will be made. When shopping with Exclusively Equestrian you undertake that all details you provide to us requesting goods or services are true and accurate, that you are an authorised user of the credit or debit card used to make your request and that there are sufficient funds to cover the cost of the goods and services. It is your responsibility to inform us of any changes to these details as soon as possible. All prices detailed on the website are subject to change at any time.


Any trade marks/names as may be featured on the Exclusively Equestrian websites are owned by the respective trade mark owners and Exclusively Equestrian claims no association, alliance or affiliation with them. Where a trade mark (brand name) is referred to, it is used to describe or identify the products.


Our web development company may occasionally be required to carry out maintenance on our website and online shop which could result in short periods of unavailability. This is necessary sometimes in order to implement changes and upgrades. Every effort will be made to carry out these changes outside of the normal UK working hours of 9am to 5.30pm Monday to Friday. Exclusively Equestrian have the right at its discretion, at any time, and without notice, to amend, remove or vary any of the content which appears on any page of our websites.


We take all reasonable steps to ensure that the information on this website is correct. However we do not guarantee the correctness or completeness of material on this website. Neither we nor any other party (whether or not involved in producing, maintaining or delivering our websites) shall be liable or responsible for any kind loss or damage that may result to you or a third party as a result of your or their use of our website. This exclusion shall include without limitation any direct or consequential loss. Other than as expressly provided in these terms and conditions with respect to specific products and or services, any indemnities, warranties, terms and conditions (whether express or implied) are hereby excluded to the fullest extent permitted under applicable law.

Subject to the express terms in the paragraph above, Exclusively Equestrian will not be liable, in contract, tort (including, without limitation, negligence), pre-contract or otherwise out of or in connection with the terms and conditions for any economic losses (including without limitation loss of revenues, data, profits, contracts, business or anticipated savings); or loss of goodwill or reputation; or special or indirect losses suffered or incurred by that party arising out of or in connection with the provisions of any matter under these terms and conditions.

Notwithstanding the above, subject to any exceptions expressly provided for in these terms and conditions, Exclusively Equestrians aggregate liability (whether in contract, tort or otherwise) for loss or damage shall in any event be limited to a sum equal to the amount paid or payable by you for the products(s) in respect of one incident or series of incidents attributable to the same claim.

We will take all reasonable precautions to keep the details of your order and payment secure, but, unless we are negligent, we cannot be held liable for any losses caused as a result of unauthorised access to information provided by you.


The contract between us shall be governed by the laws of England and Wales and any dispute between us will be resolved exclusively in the courts of England. English is the only language offered for the conclusion of the contract. We have selected our products on the basis that they will be used for leisure use only, if you are planning to use them for business purposes please make sure that you are covered by the appropriate insurance. Where you decide to use the products in the course of a business, we exclude (to the fullest extent permitted by law) those warranties and conditions relating to fitness for a particular purpose. Our maximum liability to business users arising out of or in connection with the products shall be limited to the replacement value of the product in question (except in the case of death or personal injury caused by our negligence or in respect of fraud). In relation to business users, we do not accept liability for the fitness of goods for business purposes, nor do we accept liability for loss of use of the item nor any loss over and above the cost of the item in the event of a claim for breach of warranty or condition.

Exclusively Equestrian shall be under no liability for any delay or failure to deliver products or otherwise perform any obligation as specified in these terms and conditions if the same is wholly or partly caused whether directly or indirectly by circumstances beyond its reasonable control. To provide increased value to our customers, we may provide links to other websites or resources for you to access at your sole discretion. You acknowledge and agree that, as you have chosen to enter the linked website we are not responsible for the availability of such external sites or resources, and do not review or endorse and are not responsible or liable, directly or indirectly for: the privacy practices of such websites; and/or the content of such websites, including (without limitation) any advertising, content, products, goods or other materials or services on or available from such websites or resources; and/or the use to which others make of those websites or resources, nor for any damage, loss or offence caused or alleged to be caused by, or in connection with, the use of, or reliance on any such advertising, content, products, goods or other materials or services available on such external websites or resources.

You may not assign or sub-contract any of your rights or obligations under these terms and conditions or any related order for products to any third party unless agreed upon in writing by Exclusively Equestrian.

Exclusively Equestrian reserves the right to transfer, assign, novate or subcontract the benefit of the whole or part of any of its rights or obligations under these terms and conditions or any related contract to any third party. If any portion of these terms and conditions is held by any competent authority to be invalid or enforceable in whole or in part, the validity or enforceability of the other sections of these terms and conditions shall not be affected.

These terms and conditions do not create or confer any rights or benefits enforceable by any person that is not a party (within the meaning of the U.K. Contracts (Rights of Third Parties) Act 1999) except: a person who is a permitted successor or assignee of the rights and benefits of these terms and conditions may enforce such rights or benefits; no consent from the permitted successor or assignee is required for the parties to vary or rescind these terms and conditions (whether or not in any way that varies or extinguishes rights or benefits in favour of such third parties). No delay or failure by Exclusively Equestrian to exercise any powers, rights or remedies under these terms and conditions will operate as a waiver of them nor will any single or partial exercise of any such powers, rights or remedies preclude any other or further exercise of them. Any waiver to be effective must be in writing and signed by an authorised representative of Exclusively Equestrian. These terms and conditions including the documents or other sources referred to in these terms and conditions supersede all prior representations understandings and agreements between you and Exclusively Equestrian in relation to the use of this website (including the order of products) and sets forth the entire agreement and understanding between you and Exclusively Equestrian for your use of this website.

Nothing in these terms and conditions will affect your statutory rights.