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Welcome to the Exclusively Equestrian website’s Terms and Conditions. Your use of this Website is governed by these Terms and Conditions set out below. By using any part of this Website, and/or placing an order on the Website you agree to be bound by the Terms and Conditions.
Exclusively Equestrian (a trading style of High Lees Partnership) is the supplier of the goods and our address is:
Exclusively EquestrianC/o Bowerland FarmBowerland LaneLingfieldSurreyRH7 6DFUnited Kingdom
By accessing this website, its search function and shop you are subject to the following terms and conditions, which may be modified at any time, without notice. It is your responsibility to ensure you are familiar with this document, and by ticking the box on the shopping basket page, you are verifying you understand this.
All goods are priced including VAT at the current prevailing rate. Our VAT registration is GB993008703 (England and Wales).
We fully appreciate your right to privacy on the internet and will not disclose your name, address or any other contact details to third parties, unless we have your express permission. The only exception being if we are required to do so by law, subject to the Data Protection Act. If you elect to sign up for our newsletter then we may use your email address, postal address and telephone number for Exclusively Equestrian marketing purposes, such as special offers, sales and arrival of new stock. You may opt out of communications such as these at any time.
Under no circumstances are you permitted to publish, distribute or otherwise reproduce in any format any of the content or copies of the content supplied to you or which appears on the Exclusively Equestrian site.
Goods & Services
All products are sold subject to availability. Acceptance of your order will be confirmed by email or telephone. We will notify you if an item is unavailable or out of stock. If an item is unavailable you may either request a refund or an alternative item at your sole discretion. If an item is out of stock, we will notify you of an expected delivery date and you may either wait for the item to come into stock or request a full refund.
We will endeavour to ship your item either on the day of order or next working day. All items despatched to addressess in the UK will be sent via first class post unless otherwise notified in writing. We will ship items overseas but you will need to contact us to confirm additional postage costs. Any cost must be paid prior to despatch. Despatch times may vary according to availability. We are not responsible for any delay in delivery occurring due to postal delays or force majeure. We are entitled to refuse any special postage request made by you.
Returns and Cancellation
You have the right to return items within 14 days of receipt. All returns must be notified in writing (post or email) and the goods returned at your cost. Please note that items must be returned in original packaging (including any labels) and must be in saleable condition. You may request either a full refund or an alternative item (subject to availability). We reserve the right to charge postage on replacement items but will confirm this at the time a replacement is requested. In the event an order is cancelled prior to the goods being despatched, a full refund will be made. When shopping with Exclusively Equestrian you undertake that all details you provide to us requesting goods or services are true and accurate, that you are an authorised user of the credit or debit card used to make your request and that there are sufficient funds to cover the cost of the goods, services. It is your responsibility to inform us of any changes to these details as soon as possible. All prices detailed on the website are subject to change at any time.
Disclaimer - Ownership of trade marks
Any trade marks/names as may be featured on the Exclusively Equestrian website are owned by the respective trade mark owners and Exclusively Equestrian claims no association, alliance or affiliation with them. Where a trade mark (brand name) is referred to it is used to describe or identify the products.
Our web development company may occasionally be required to carry out maintenance on our website and online shop which could result in short periods of unavailability. This is necessary sometimes in order to implement changes and upgrades. Every effort will be made to carry out these changes outside of the normal UK working hours of 9am to 5.30pm Monday to Friday. Exclusively Equestrian have the right at its discretion at any time and without notice, to amend, remove or vary any of the content which appears on any page of the Exclusively Equestrian website.
Exclusion of Liability
We take all reasonable steps to ensure that the information on this website is correct. However we do not guarantee the correctness or completeness of material on this website. Neither we nor any other party (whether or not involved in producing, maintaining or delivering this website) shall be liable or responsible for any kind loss or damage that may result to you or a third party as a result of your or their use of our website. This exclusion shall include without limitation any direct or consequential loss.
Your use of this Website and any purchase by you of any goods from Exclusively Equestrian shall be governed by English law and the parties hereto submit to the exclusive jurisdiction of the English courts.
Exclusively Equestrian reserves the right to amend these terms and conditions at any time.